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Privacy Policy

Last Updated: August 29, 2025

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LV Foam Party makes it a priority to protect any personal information that you may provide to us. It is important to us that you know how we treat the information about you that we may receive from this website and our services.

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1. Information We Collect

1.1 Website Visits

You can visit our website without telling us who you are or revealing any information about yourself. Our web servers collect domain names but do not collect email addresses of visitors.

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1.2 Cookies and Tracking

We use cookies and similar technologies to run our site, understand how it’s used, and improve your experience. The types we use include:

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  • Essential cookies (needed for things like page navigation and security)

  • Analytics/performance cookies (to see which pages are popular and fix problems)

  • Functional cookies (to remember your settings)

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We do not use cookies to read your emails or identify you by name unless you choose to share that information with us (for example, by filling out a form).

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Cookie choices:

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  • You can turn off or delete cookies in your browser.

    • Chrome: Settings > Privacy and security > Cookies and other site data

    • Safari: Settings/Preferences > Privacy

    • Firefox: Settings > Privacy & Security > Cookies and Site Data

    • Edge: Settings > Cookies and site permissions

  • Mobile devices have similar controls in browser or device settings.

  • To opt out of Google Analytics, you can use Google’s opt-out add-on at tools.google.com/dlpage/gaoptout.

  • Where required by law, we honor browser signals such as Global Privacy Control (GPC).

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Turning off cookies may limit some site features.

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1.3 Personal Information

When you request information, book our services, or contact us, we may collect:

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  • Name

  • Address

  • Telephone number

  • Email address

  • Event details and preferences

  • Payment information (processed securely through third-party payment processors)

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1.4 Children's Privacy

Our website and services are not intended for persons under age 18. We do not knowingly collect personal information from children under 18.

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2. How We Use Your Information

2.1 Website Analytics

Domain name information is aggregated to measure site usage and improve our website content. This data cannot personally identify you.

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2.2 Personal Information Use

We use your personal information to:

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  • Respond to your inquiries

  • Process service bookings

  • Coordinate event details

  • Send confirmations and updates about your event

  • Improve our services

  • Comply with legal obligations

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2.3 Third-Party Service Providers

We may share your personal information with trusted vendors and service providers who help us operate our business, including:

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  • Payment processors

  • Booking management/ordering platforms

  • Communication and messaging services

  • Equipment suppliers and logistics partners

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Use limits: These vendors may use your information only to perform services for LV Foam Party—never for their own marketing or other purposes. They must keep it secure, may not sell it, and must delete or de-identify it when the service is complete unless the law requires them to keep it. If they use subcontractors, those parties must follow the same rules.

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3. Information Sharing and Disclosure

LV Foam Party does not sell, share, or lease your personal information to third parties for their marketing purposes. We also do not “sell” or “share” your personal information as those terms are defined under California law. We will only release information about you if:

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  • You direct us to do so

  • We are required by law

  • It is necessary to protect our rights or property

  • Other legally permitted circumstances

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4. Data Security

We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized access. Access to your information is restricted to LV Foam Party employees who need such information to respond to your requests. Any employee found misusing personal information is subject to disciplinary action.

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5. Data Retention

We keep your personal information only as long as needed for the reasons it was collected and to meet legal, tax, and accounting requirements. In general:

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  • Booking and customer records (name, contact details, event information): kept for up to 3 years after your last interaction with us.

  • Contracts, invoices, and financial records: kept for up to 7 years or as required by law.

  • Payment card details: processed by our payment processor; we do not store full card numbers.

  • Communications (emails, texts, voicemails): typically kept for up to 2 years.

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If you ask us to delete your information, we will delete or de-identify what we can and keep only what we must retain for legal, security, or recordkeeping reasons.

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6. Your Rights and Choices

6.1 Access and Correction

You can review, update, or delete your personal information (including your email address and phone number). To make a request:

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  • Email us at contactus@lvfoamparty.com or use our Contact Us page on our website.

  • Tell us what you’d like to do (access, update, delete) and include your name, the email and/or phone number you used with us, and your event date (if known)

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To protect your privacy, we may ask you to verify your identity (for example, by confirming your email or phone). We aim to respond within 30–45 days. If we cannot delete some information right away due to legal or accounting requirements, we will let you know and delete it when allowed.

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Marketing choices:

  • Email: unsubscribe using the link in our emails or contact us.

  • Text/SMS: reply STOP to any message or contact us.

  • Phone: ask to be added to our internal Do Not Call list.

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6.2 Legal Compliance

We follow applicable privacy laws, including the California Consumer Privacy Act (as amended by the CPRA) and, where relevant, the EU/UK General Data Protection Regulation (GDPR). Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing, and receive a copy of your information (portability). You may also have the right to opt out of certain “sharing” or targeted advertising. We do not sell your personal information.

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To exercise these rights, use the methods in Section 6.1. If you are in the EEA or UK, you can also lodge a complaint with your local data protection authority.

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7. Links to Other Websites

Our website may contain links to other sites. While we try to link only to sites that share our privacy standards, we are not responsible for the content, security, or privacy practices of other websites.

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8. Third-Party Services

We use third-party platforms for booking, payment processing, communications, and other tools. If you book or pay through one of these platforms, they will receive your information directly and handle it under their own privacy policies. We do not control their practices or retention.

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Examples include online booking forms, invoice/payment providers, and email/SMS services. Please review the privacy notices for any third-party service you use.

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9. Changes to This Privacy Policy

We reserve the right to modify this privacy policy. We will provide notice of any major changes on our website for at least 30 days following the change. We encourage you to review this policy periodically.

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10. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us through our Contact Us page at www.lvfoamparty.com. We welcome your questions and suggestions about our privacy practices.

 

This privacy policy was last updated on August 29, 2025.

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